Privacy Notice

Controller

Venora AI is the controller for personal data processed through this website and through direct business contact. Enquiries: contact@venora-ai.eu.

What we process

• Contact details you submit to us (name, organisation, email, message content).
• Correspondence relating to demonstrations, pilots and commercial discussions.
• Technical data required to deliver the website, such as server request data.

Why we process it

To respond to enquiries and to take steps at your request prior to entering into a contract, and on the basis of our legitimate interest in operating and securing this website.

Customer data

Where Venora AI processes information on behalf of a customer as part of a deployment, that processing is governed by the agreement and data processing terms concluded with that customer. Purposes, retention and sub-processors are defined in those documents.

Website analytics

With your consent via the cookie banner, this website uses Google Analytics 4 to understand how the site is used. Analytics loads only after you accept. The data collected is limited to page views and interaction events (such as button and navigation clicks); IP addresses are anonymized and no names, email addresses or form contents are sent to Google Analytics. You can withdraw consent at any time by clearing this site’s storage in your browser.

Retention

Enquiry correspondence is retained only for as long as needed for the enquiry and any resulting relationship, unless a longer period is required by law.

Your rights

Subject to applicable law you may request access, rectification, erasure, restriction, portability, or object to processing, and you may lodge a complaint with your supervisory authority. Contact contact@venora-ai.eu to exercise these rights.

Changes

This notice may be updated as our services and processing activities develop.